Technical Support
For any technical problems, complaints or questions (desktop, networking, printing, servers, etc.), contact Hugh Chou. He will try to respond to any request made between 8:00 am to 4:30 pm on business days within 24 hours, but is typically faster than that. He is a member of Arts & Sciences Computing, so you can also contact someone there for assistance. He is best contacted via email at hugh@wustl.edu.
Computer Purchases
We can help you select computer systems and peripherals for whatever need may arise. (We have even been known to help with personal purchases!) The university preferred vendors for computers are Dell (Member# US11190783) and Apple (which can also be purchased at the Campus Bookstore.) Look here for Student Dell Purchases. For accessories and peripherals we typically use CDW-G or NewEgg. Locally we purchase components at the Micro Center in Brentwood. Other preferred vendors with special discounts for us include Insight and GovConnection. For computer supplies, you can also get some good prices from Office Essentials or Corporate Express/Staples, which you can order through the WorkDay Marketplace (start from “Create Requisition” and select “Line Item Purchase Order”).