Technical Support Contacts
First off, for any desktop/classroom IT issues DO NOT CONTACT WASH U IT. Nine times out of 10 they will redirect your call to someone else so you are simply adding an extra layer.
Contacting Hugh or anyone else in Arts & Sciences Computing is much more time effective than contacting anybody at Wash U IT. Only contact Wash U IT directly for centralized IT services (your WUSTL Key password reset, telephones, WorkDay, etc.)
For copiers or printers out of toner or paper contact Erin Marshall or Katie Vishion in the main office. To make changes on the EEPS website contact Katie, or to schedule an EEPS managed meeting room, contact Erin.
For all other matters contact Hugh Chou, and if he is not available contact Arts & Sciences Computing. You can contact Hugh via email, phone (314-935-4012) or Microsoft Teams. During Fall and Spring semesters (when classes are in session) Hugh is on campus Monday through Thursday and working remotely on Fridays. During Winter, Spring and Summer breaks he also works remotely on Wednesdays.